Note: Violation of guidelines will result in a warning for the first instance, followed by penalties, termination, or dismissal via email.
- Apply for leave through the portal only. Approved leave can be availed of; for approval, follow up with TH/AS/SA/JA. Unapproved leave will be unpaid.
- Leave without approval is permitted in emergencies (accidents, family deaths).
- Sick leave exceeding 1 day requires a medical certificate.
- Check in before checking out.
- Website check-in and check-out [pending].
- Weekend or holiday work is paid at 1.5 times the current salary [NWDA].
- Break down tasks into subtasks and share updates in relevant groups.
- Joining the office late or leaving early without approval will be marked as half-day leave.
- Internship duration is 1-3 months; continuation depends on progress in the first 3 months.
- Team members must verify the code after uploading it to the live site; add the date and time on the login page.
- Check-in without being present in the office will be considered a day of leave.
- Total unpaid leaves are limited to 13 for all resources; exceeding this limit will result in salary deduction.
- If resources take Saturday and Monday off, it will be considered three leaves (the burger concept).
- Full-time resources can claim annual leaves through mutual discussion with the line manager.
- Freelancing, jobs, and social media use are not allowed during working hours, except for the Future Minutes channel for development-related videos.
- Salary and stipend transactions occur between the 1st and 10th of each month. Contact service@serviceprovider.pk if it is not received by the 10th.
Office Protocol and Guidelines for Efficient Workflow and Team Coordination
- Attendance marked in the WhatsApp group (checked in with your name, checked out with your name). A daily timesheet with project progress updates.
- Adhere to specified intervals for Namaz/Breaks; no delays. Jumma Break from 1:00–2:30; regular break from 1:20–2:20.
- Track meetings, calls, and backtasks in groups and save numbers in the contact list.
- Daily code check-in; ensure no pending changes in any project.
- Take off or take short leave if unwell; no sleeping during office hours.
- No smoking during office hours.
- Two months' notice period for termination, from both the developer and company.
- The internship duration is 3 months.
- Keep your cell phone on silent during work hours; if on the desk, flip it back.
- Speak slowly during discussions.
Miscellaneous:
- Do not answer client calls on personal numbers; recall from the official number and share details in the group.
- Report any client attempting dishonesty to management.
- Inform management of any personal tasks given or requested by clients to avoid misunderstandings.
- Team personal numbers are for group replies only; the company can provide a dedicated sim with balance if needed.
- Discuss lunch/kitchen/washroom matters privately; dedicated personnel will arrange lunch.
- The first or second Saturday of every month will be a holiday (suggestions).
- Add website or software inquiries to follow-ups and set the next follow-up with the client.
- Utilize namaz time for prayer instead of misuse.
- Only approved software is allowed in the office; downloading prohibited between 9 a.m. and 6 p.m.